There should be a network mode option that allows you to select between 5G, 4G, 3G, or even 2G. Choose Mobile Network or SIM & Network, or something similar. On many Android phones, you can go to Settings to access a section called either Connections or Wi-Fi and Internet. On the iPhone, go to Settings > Cellular > Cellular Data Options > Voice & Data and you should at least be able to choose between 5G On, 5G Auto, and LTE (4G). This is something we especially advise for Verizon customers. It's worth toggling between different available network modes in case your carrier's logic is privileging newer systems over more usable ones. Unfortunately, that sometimes means individual devices get stuck with weak connections.

This isn't just marketing the newer a network your phone is on, the more efficiently it uses carrier resources, so it's worth it to the carriers to have as many devices on the newest networks possible. I've seen instances where a network demands that a phone try to grab a weaker signal that's farther away just so it can get a '5' in the status bar.

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